Why choose us?
Professional Advice & Assistance
Financial Analysis & Benchmarking
The James Underwood & Associates National Executive Salary Review is available!
Providing detailed, specific salary and benefits data by state and by size of organisation for executive and senior staff positions within aged care organisations. Click here for more info!
Maximise Customer & Staff Outcomes
CDC & Home Care Package Agreements
In addition to providing Resident Admission Packages (RAPs), JU&A produces two types of Home Care Package Agreements, both reflecting the legislative changes of the Living Longer. Living Better. reform. Our new Consumer Directed Care (CDC) Package Agreement has been developed for use with Level 1, Level 2, Level 3 and Level 4 Home Care Packages, and existing CACPs, EACHs & EACHDs that have CDC principles. The agreement is a standard booklet which includes a schedule and the budget. Our original Home Care Package Agreement has been in use with providers across Australia for several years. It is for use with existing Community Care Packages being "grandparented" until 1 July 2015, from when they must be offered on a CDC basis. If you have any questions, please contact our office and we would be more than happy to assist.
Welcome to JU&A
Our goal is to promote and achieve professional, successful provision of aged care that gives excellent outcomes for customers and staff whilst maximising long-term return on investment.
In our 22nd year of aged care consulting, James Underwood & Associates is the leading Australian firm of management consultants for aged care. We have developed a huge customer base of religious and charitable, private-sector, local government and state government service providers across the nation.
We assist with: compliance with Commonwealth, State and Local Government requirements; income maximisation; restructuring; rebuilding; ACAR, ZRIL & HACC applications; Accommodation Pricing Plans; Marketing Plans; Key Features Statements; RADs & DAPs and all "prescribed factors" to consider; applications for Level 3 RADs; commencement of new services; implementation of Extra Services; strategic and business planning; recruitment of senior staff; and general advising. With our nurse consulting wing, we are involved in every aspect of quality systems, accreditation and change management.
The JU&A Resident Agreement Package (RAP)
James Underwood & Associates provides a Resident Agreement Package (RAP) containing a Pre-Admission Agreement, Resident Agreements, Brochures, Rules of Residency and Handouts to meet the requirements of today's residential aged care facilities. This documentation has been sold to almost 200 Australian facilities and is in use in every Australian State and Territory. A unique feature is automatic e-mail updating of all Package information in regard to changes to Departmental policy and rates, Government legislation, Department of Human Services (Centrelink) rules and to implement best practice. RAPs can also be tailored specifically to extra services.
The Canaries in the Mine
James recently wrote an article for use by a major aged care group very concerned about the possibility of their capital holdings falling as a result of the requirement to give all new residents the option to pay a DAP instead of a lump sum.
Click here for full article
StopLoss Mechanism - A Solution to Likely Loss of Bond Lump Sums from 1 July 2014
JU&A was asked to research solutions to concerns regarding a possible “flight of capital” for some residential aged care providers following the commencement of optional payment of lump sums from 1 July 2014.
Following is James Underwood’s paper with one solution to this challenge: StopLoss Mechanism - A Solution to Likely Loss of Bond Lump Sums from 1 July 2014.
JU&A Response to the Consultation on the Draft Guide and Application Form for Accommodation Payments above $550,000 (Level 3 RADs and DAPs)
James Underwood & Associates has submitted comments to the Aged Care Pricing Commissioner on 13 Jan 2014, in response to the public consultation on Level 3 RADs/DAPs draft guide and application form. JU&A’s paper can be found here